NUS Virtual Campus
The touchscreen display wall at NUS offers an innovative and interactive marketing campaign that engages students, staff, and visitors with the university’s diverse offerings. This high-tech installation aligns with NUS’s commitment to excellence and sustainability.
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Problem Statement
The current information display system at NUS relies on traditional printed materials, requiring frequent updates to keep the information current across the large campus. This process is time-consuming, costly, and inefficient, especially given the constant need for updates due to ongoing changes and upgrades. To enhance efficiency and streamline communication for visitors, students, and VIPs, there is a need for a digital display wall solution. A digital system will allow NUS management to easily and quickly update information in real-time, reducing the need for physical printing and making campus-wide information dissemination faster and more sustainable.
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Primary Users
VIPs, vistors and public users
Secondary Users
Staff of different department
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Goals
Enhance Visitor and VIP Experience: Provide an engaging and interactive way for visitors and VIPs at NUS University Hall to explore the NUS Virtual Campus through a 24” touchscreen interface connected to a large TV wall display.
Streamlined Information Access: Enable users to easily browse and access various categories of campus information in a visually appealing and user-friendly manner.
Phased Launch Implementation: Manage the ongoing development of the project with a phased launch, clearly indicating sections that are “coming soon” or temporarily disabled as the project progresses.
Efficient Content Management: Integrate a backend CMS that allows easy updates to the text displayed on the left panel, without the need for a custom CMS design, leveraging an existing template platform for efficient content management.
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Process
Collaborated closely with the Project Manager to gather and understand user requirements directly from the client. Worked alongside developers to ensure the feasibility and alignment of specific requirements, providing input on design and functionality throughout the project.
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Analyzing
To analyze and reduce content in a project, start by identifying the key objectives and organizing
information into categories. Prioritize essential content, remove redundancies, and simplify complex information using clear, concise language. Consolidate similar content and review with stakeholders to ensure nothing critical is missed. Finally, iterate and refine the content to maintain a balance between brevity and clarity.
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Solution
To reduce excessive information in the project, I will:
Focus on Core Content: Identify and prioritize essential information aligned with project goals.
Categorize Information: Organize content into clear categories for easier navigation.
Use Progressive Disclosure: Present detailed content only when users request it to avoid overwhelm.
Simplify Content: Break down complex information using concise language and visual aids.
Utilize the CMS: Make real-time updates through the existing CMS to keep content relevant.
User Experience Enhancement: Implemented a Tutorial Guide. To improve user navigation on the
touchscreen display, a tutorial guide has been introduced. This guide provides step-by-step instructions and helpful tips, ensuring users can easily explore and interact with the system.
Gather Stakeholder Feedback: Collaborate with stakeholders to ensure the content remains useful and focused. This approach will create a streamlined, user-friendly experience while effectively delivering essential information.
